No staff member had ordered me to do so prior to that. They were aggravated that i didn't know to pull my mask down. Then proceeded towards the ATM near the elevators to be greeted sternly by 2 men that told me to pull my mask down abruptly. I went to ask a red jacket assistant where the ATM machine was and he pointed in its direction and said "its over there" as if i had just killed his pet. I understand that the Protocol for Covid has changed things, but there was no excuse for the way i was spoken to with such a condescending attitude by multiple staff members. I never had as unpleasant of an experience with the staff as i did yesterday. First off, I've been to Encore since its opening over 20 times. I would leave a zero rating if it was an option.
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